From: Chris Huff <chuff@westga.edu>
To: "usgfc@list.gcsu.edu" <usgfc@list.gcsu.edu>
Sender: "USGFC@list.gcsu.edu" <USGFC@list.gcsu.edu>
Date: Mon, 9 Nov 2009 16:56:10 -0500
Subject: Re: USGFC: Register/Agenda: Friday Nov 13, 2009
 
I would like to see ADP added as an agenda item -- and that we at the
least draft a request for the USG representative responsible for the
ADP  implementation (Usha Ramachandran, Vice Chancellor for Fiscal
Affairs) to provide a detailed update on the progress and
effectiveness of the project to include:

 
-The measures/metrics contracted between the USG and ADP by which the
software implementation is measured and a status report on the
fulfillment of those metrics, an analysis of which of the contract
metrics have been completed and which have not.

 
-A thorough review of the impact the implementation has had upon USG
employee work hours devoted to interacting with ADP -- staff and
faculty.

 
-A listing of the major implementation problems and recommendations
for improving future implementations of this type.

 
-A review of the sources of implementation problems: the ADP vendor,
USG teams (OIIT, HR, ?) or institution teams (IT, HR, ?).

 
-A cost/benefit analysis that takes into account the workload hours --
the view so far on our campus is that workload has been increased and
further distributed, involving more hours from every employee in the
system for data entry, training, re-training, policy/procedure
interpretation, updating data, reviewing data, running parallel
systems because the data in ADP has been in error, etc....

 
There is some information about the project here:
http://www.usg.edu/sharedservices/  But it does not include any
current status reports.

 
Everyone here is pretty demoralized by having to use ADP and they do
not see a benefit to it at this point.

 
--
Chris Huff        - Associate Director
chuff@westga.edu  - Ingram Library
(678)839-6366     - University of West Georgia
(678)839-6511 FAX - Carrollton, GA 30118
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